SOS Children's Village Logo

Privacy Policy

PRIVACY STATEMENT

SOS Children’s Villages Florida, Inc. (“SOS”) is committed to respecting the privacy of its donors, and appreciates that visitors and donors may be concerned about privacy. For this reason, we have developed the following Privacy Policy.

If you have questions regarding our Privacy Policy, please direct such questions to dseay@sosflorida.com.

HOW WE PROTECT PERSONAL INFORMATION

We maintain administrative, technical, and physical safeguards in an effort to protect against unauthorized disclosure, use, alteration or destruction of any personal information you may provide to this website.

HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION AND WHY WE COLLECT IT

We collect certain information when you visit our website. This information tells us such things as how many people visit our site and which pages they have visited. This information assists us with maintaining and designing a user-friendly website.

Some information may be collected through the use of “browser cookies” (as described below). To assist visitors with technical problems, we also may collect local web configuration information, including browser type, operating system, and various other browser settings.

In addition, our web servers automatically collect limited information about your computer when you visit our website. This information may include the type of browser software you use, the operating system you’re running, and the IP address assigned to your computer or Internet connection. From time to time, our technical staff may use this information to resolve technical problems.

BROWSER COOKIES

We may also use browser cookies to enhance your online experience. Browser cookies are bits of text that are placed on your computer’s hard drive when you visit certain websites. We may utilize browser cookies to tell us, for example, whether you’ve visited our website before or if you’re a new visitor.

If you wish to stop receiving browser cookies from us, please contact us so that we may suggest ways for you to disable existing browser cookies.

DONOR INFORMATION

When provided voluntarily by the donor in writing, verbally or on-line, SOS will collect personal information, such as name, home and/or business address, phone numbers, and e-mail addresses. We do not collect or store credit card numbers (third-party services that we use to accept donations via credit card may require credit card information so that donations may be processed, but we never receive the credit card information). If a donor requests that a gift be made in the name of another person, entity, or cause, we will also collect information regarding that person, entity, or cause sufficient so that we may notify them of the gift made.

Donors also have the option of making a gift anonymously. When a donor makes a gift anonymously, the third-party services we use to process those gifts do not provide us with any of the donor’s personal information that may otherwise be needed to authorize the corresponding credit card charge.

We may also publish donors’ names on our website or other publications to recognize the gift made but will only do so with the donor’s prior approval.

Other than publishing donors’ names in recognition of gifts given, SOS does not sell, rent, exchange, or otherwise share donor information with anyone outside of the SOS organization. Any personal information that donors provide to SOS will not be disseminated to third parties.

CONFIDENTIALITY; EXCEPTIONS

We do not knowingly reveal any personal information provided by our visitors or donors to any third parties except as provided in this Privacy Policy, or when required to do so by a governmental agency having jurisdiction, by a court of competent jurisdiction or other operation of law, or when we believe that disclosure is necessary or appropriate to prevent physical harm or financial loss in connection with an investigation of suspected or actual illegal activity.

We reserve the right to transfer any information we have about you in the event we reorganize our charity or become a part of a separate charitable organization.  In the unlikely event that such a reorganization or merger occur, we will require the transferee to use the personal information you have provided through this website in a manner that is consistent with this Privacy Policy.

MAILING LISTS

From time to time, SOS may send mail or e-mail to donors. If for whatever reason you do not wish to receive such mail or e-mail, please contact us at kcoulson@sosflorida.com so that we may remove you from our mailing lists.

QUESTIONNAIRES AND SURVEYS

On occasion upon entering our website, or via e-mail, you may be asked to complete an on-line survey or questionnaire. These surveys and questionnaires will seek your opinions, attitudes, interests and even your activities on-line. Any personal information gathered through your participation in questionnaires or surveys will not be kept unless you agree to provide us with that information.

If for whatever reason you do not wish to receive e-mails requesting that you participate in an on-line survey or questionnaire, please contact us at kcoulson@sosflorida.com so that we may remove you from our survey/questionnaire list.

CHILDREN USING THE INTERNET

While SOS works tirelessly to provide a safe environment for children in foster care, this website is not intended for children under the age of 15. For that reason, we strongly encourage parents to supervise their children when visiting our website.

We do not knowingly collect personal information from children under the age of 15. If you believe we have collected personal information from children under the age of 15, please notify us immediately so that we may take steps to eliminate such information.

A WARNING ABOUT E-MAIL THAT WE SEND; A WARNING ABOUT “PHISHING”

We do not and will not at any time request any personal information via e-mail, nor will we include a link to an account login page in any e-mail.  If you receive an e-mail requesting any personal information, including without limitation your social security number, your credit card or bank information, PLEASE DO NOT RESPOND BY PROVIDING ANY OF THE INFORMATION REQUESTED. We never request any of this information from you, even if you elect to sign up with our website.  If you receive an e-mail requesting any of this information, it is likely that you have received an attempted theft of your identity commonly called “phishing.”  Likewise, if you receive an e-mail urging you to login to your account and providing you with a link to the login page, it is also likely that you have received a “phishing” e-mail.  In either case, you should bring the e-mail to our attention by forwarding the e-mail to kcoulson@sosflorida.com.

For more information about “phishing,” you should visit the Federal Trade Commission’s website at www.ftc.gov.

EFFECTIVE DATE OF THE PRIVACY POLICY; CHANGES

This Privacy Policy is effective July 31, 2023.

We reserve the right to alter or amend this Privacy Policy at any time and without prior notice to you in order to reflect changes in our online information practices. In an effort to ensure that you receive notice of any changes to the Privacy Policy, we may include a notice on our website. Alternatively, we may send a notice to the e-mail address you provide to us; however, if you do not provide us with an e-mail address, we will not be able to provide you with such notice. We also recommend that you check back with this web page periodically so that you may be kept informed regarding any changes to the Privacy Policy. You should also visit our Terms of Use in addition to this Privacy Policy.

THIRD PARTY LINKS

Our website may contain links to third party websites that are not subject to this Privacy Policy. If you visit these websites, we encourage you to read their privacy policies before providing them with any personal information.

STATE LAW

You may have privacy rights under applicable state law in addition to those outlined in this privacy policy.

CONTACT US

If you choose to e-mail us through the “Contact” link on this website, you will be asked to provide information such as your name and e-mail address so that we can respond to your questions and comments. If, however, you wish to submit your questions or comments via U.S. mail, they can be mailed to:

SOS Children’s Villages Florida
Attn: Dawn Seay, Chief Development Officer
3681 NW 59 Place
Coconut Creek, Florida 33073

NEWSLETTER SIGN-UP

Sign up and receive our greatest mission moments, special events, opportunities to make a difference, and more!